Locating Service in Charlotte, NC

Name: American Broadband Networks
Address: 11009 Astoria Dr, Charlotte, NC, 28262, US
Telephone: (336) 210-5445
Price range: $$

Call Us (336) 210-5445

Calling 811 before you dig is required by law, and it's the right first step — but it doesn't mark everything buried on a property. Public utility locating covers lines owned by member utilities: power, gas, water, and most telecom providers. It doesn't cover private lines an owner installed themselves, lines between buildings on a private campus, or the kind of precise mapping a design or engineering project needs before construction starts.

American Broadband Networks provides that additional layer of locating — available as its own service, independent of any construction project we perform. If you've had 811 out and still need private lines identified, or you need a level of precision 811's public marking doesn't provide, this is that service.

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01

What 811 Covers, and What We Cover

811 Covers

Power, gas, water, and telecom lines owned by member utility companies — required by law before any excavation.

We Cover

Private lines an owner or previous contractor installed — irrigation, private lighting, a customer's own fiber or cable runs between buildings, and any line not registered with the public one-call system.

The two aren't competing services — they're complementary. Most projects need 811's public marking and a private locate to get a complete picture of what's actually in the ground.

02

Who Calls Us for This

01

Property Managers and HOAs

Who need existing lines identified before approving excavation on a shared property, and want it done by someone other than the contractor performing the dig.

02

Other Contractors

Who need private lines marked before their own crew breaks ground on someone else's site.

03

Engineers and Surveyors

Who need accurate as-built locations of existing lines before finalizing a design.

04

Homeowners and Business Owners

Who suspect a line runs somewhere records don't show, or lost track of where something was buried years ago.

01

How We Locate

01

Electromagnetic Locating

Used to trace metallic lines and any cable installed with tracer wire.

02

Ground-Penetrating Radar

Used to identify non-metallic conduit and lines that don't respond to electromagnetic methods.

03

Physical Verification

Used to confirm a line's exact position where signal methods alone leave uncertainty.

Which method we use depends on what's likely buried and what the site conditions allow — we don't rely on a single technique across every job.

02

What You Get

✓

Marked Lines

The physical location of each line marked on-site with paint or flags.

✓

A Locate Report

A record of what was found and where, for your files or to hand to your contractor.

Documentation You Keep

This documentation is yours to keep — useful if you're bidding a project to multiple contractors, or simply want an accurate record for the future.

FAQs on Fiber Optics Installation

Does your locating service replace calling 811?

No — 811 is still required by law before any excavation. Our service covers private lines and precision needs that fall outside what public utility locating provides.

Can you locate a line if I don't know what it's connected to?

In most cases, yes. We can trace a line's path even without records, using electromagnetic or radar methods to identify what's there.

Do I need an active construction project to use this service?

No. Locating is available on its own, whether or not you're planning construction with us.

How accurate is the marking?

Accuracy depends on the method and site conditions, but our goal is precision your contractor can dig to with confidence, not a rough estimate.

How quickly can you schedule a locate?

Timing depends on current scheduling and the size of the property, but we can typically accommodate locate requests faster than a full construction project.